Dear HR colleagues,
Following the Engagement Survey, we agreed to ACT.
True to our word, please find attached the promised deliverables:
- Email etiquette and in-box control
- Guide to successful meetings
As well as providing useful hints and tips for running/attending successful meetings, the core request is that we work together to REDUCE:

Please routinely include the following statement in any meeting invitations you send out: “If you do not feel you need to attend this meeting or would like to challenge the time allocated or the content, please contact the meeting organizer.”
Similarly, please include the following disclaimer in any email you send out, at signature level: “In accordance with our digital charter, any mails received at night or on the weekend do not call for an immediate response.”
Change doesn’t just happen, so we urge you all to READ and ACT on the advice in these short leaflets – HR must be ambassadors for change here.
We are sharing the documents in PDF and PPT format and would encourage you to translate and adapt it as necessary for your local needs.
We are indebted to the Medical Excellence team for sharing good practices and first draft documents, a collaboration which saved valuable time.
Thank you and do not hesitate to share with us with your testimonials and feedback.
Your HR Team (Mirjana Le Friec, Abbie Pound, Siv-Sane Kin, Aline Dudouit and all volunteers)