Dear HR community,
We are aware that the current situation in Ukraine may impact in different ways, especially those with colleagues and friends and families in Ukraine and its neighboring borders.
As a reminder, an Employee Assistance Program (EAP) is now in place in every country to support our employees and their families on a free and fully confidential basis 24/7/365.
Please see below the list of providers & contact details for each country (also available on My Ipsen / Performance & Rewards :Ipsen – Performance & Rewards (myipsen.online)) :
| Country | EAP Provider | In-Country Access for Employees |
| Algeria | WorkPlaceOptions | +351 2 1454 2186 |
| Australia | LifeWorks | 1 300 361 008 |
| Belgium | WorkPlaceOptions | 0800 819 05 |
| Brazil | Psicologia Via | only website |
| Canada | Canada Life | 1-866-289-6749 |
| China | WorkPlaceOptions | 400 920 3300 |
| Czech Republic | WorkPlaceOptions | 800 701 384 |
| Denmark | WorkPlaceOptions | 806 09 317 |
| Finland | WorkPlaceOptions | 0800 944 83 |
| France | IAPR | 0800 000 226 |
| Germany | PME Familienservice | 0800 – 80 100 7000 |
| Greece | WorkPlaceOptions | 00 800 1809 204 8401 |
| Hungary | WorkPlaceOptions | 06 800 88 166 |
| Ireland | Laya Healthcare | 1 800 911 909 |
| Italy | WorkPlaceOptions | 800 727 463 |
| Kazakhstan | WorkPlaceOptions | 8 800 333 2647 |
| Latvia | WorkPlaceOptions | 8000 2719 |
| Lithuania | WorkPlaceOptions | 8 800 30455 |
| Mexico | WorkPlaceOptions | 800 681 1529 |
| Netherlands | WorkPlaceOptions | 0 800 022 2285 |
| Norway | WorkPlaceOptions | 800 17 022 |
| Poland | WorkPlaceOptions | 0 0 800 141 0101 |
| Portugal | WorkPlaceOptions | 800 180 026 |
| Romania | WorkPlaceOptions | 0 800 360 218 |
| Russia | WorkPlaceOptions | 8 800 100 9480 |
| Singapore | WorkPlaceOptions | 800 130 1950 |
| Slovakia | WorkPlaceOptions | 0800 04 2406 |
| South Korea | WorkPlaceOptions | 00 308 13 2096 |
| Spain | WorkPlaceOptions | 900 838 416 |
| Sweden | WorkPlaceOptions | 020 980 730 |
| Switzerland | PME Familienservice | 0800 – 80 100 7000 |
| Taiwan | WorkPlaceOptions | 00801 85 6736 |
| Tunisia | WorkPlaceOptions | +351 2 1454 2186 |
| UAE | WorkPlaceOptions | 800 0357 04 696 |
| UK | WorkPlaceOptions | 0800 243 458 |
| Ukraine | WorkPlaceOptions | 0 800 501027 |
| USA | Unum Work/Life Balance | 1-800-854-1446 |
| Vietnam | WorkPlaceOptions | 12 102 0026, 120 32 520 & 122 80 724 |
We encourage you to reinforce your communication on those resources locally with your employees.
Best regards,
Aurelie Sueur
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