Dear HR Community,

As you know, IT recently enforced a new Policy to automatically delete e-mails after 5 years, We now have at our disposal a new ServiceNow form to request to put an “HR Hold” on this deletion.

In parallel, IT asked us to take ownership for the approval of access to mailboxes of a departed/on-long-leave employees. Hence forward, these will have to be approved by the Cluster HR Head (see list).

In the attached document, you will find the full Procedure regarding Email Access and Retention for HR Purposes with all necessary information.

Do not hesitate to reach out to me if you have any question,

Kind regards,

Sophie Maillard-Marchandise